Normally delivery takes about 2-5 business days. As soon as we receive an order from you, it’s immediately redirected to our shipping department, where your booster is carefully packed. Order preparation takes about 1 day. After that our express courier picks up your product and delivers it directly to your door.
Users can cancel their current order through our online store, or give customer support a call at (972) 870-5666.
The type of booster you need depends on multiple factors including
coverage area, indoor environment and outside signal strength.
Follow our easy selection matrix found HERE to determine which cell phone
signal booster will work best for you.
HiBoost ship products to anywhere in the United States, Canada, and Mexico.
Making a purchase in our online shop is extremely easy. First, choose a product you’d like to buy, then click on “Add to Cart” button and make a payment. As soon as we receive your payment, we’ll send you a confirmation e-mail and ship the product to your delivery address. From the moment you make an order on the website and get in into your hands just 3-5 business days will pass!
If for any reason the performance of any product is not acceptable, the product may be returned to the reseller within 30-days with proof of purchase. Please contact the HiBoost customer support.
HiBoost signal boosters and kits are warranted for 3 years. HiBoost will repair or replace the unit and will cover the cost of delivery for consumers located within the continental U.S and Canada.
Customers can choose to return the signal boosters and kits directly to the manufacturer at the purchaser’s expense with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by HiBoost. RMA numbers may be obtained by contacting customer support at 972-870- 5666 or firstname.lastname@example.org
This warranty does not apply to any signal boosters or kits determined by HiBoost to have been subjected to tampering, misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
HiBoost is not liable for any Signal Supervisor application network connectivity issues. The cell phone signal booster relies on a strong, continuous and reliable connection to the internet in order to communicate with the cell phone application. For all Signal Supervisor Application related issues, please check your network strength and call our technical support.
Failure to use a surge-protected AC power strip with at least a 1000 Joule rating will void your warranty. Damage caused by lightning is not covered by this warranty.
All HiBoost products that are packaged with other HiBoost accessory products are intended for resale and used as a single integrated system. Such product kits are required to be sold to the end-users or subsequent re-seller as packaged.